Privacy Policy

When you submit a part request, contact form, or upload images, we may collect your name, phone number, email address, vehicle details, part details, chassis or VIN details if provided, uploaded images, and message content.

We may also collect basic technical information such as device, browser, IP address, and website usage data through analytics tools to improve the website experience.

We use your information to identify requested parts, prepare quotes, communicate order updates, coordinate sourcing from Japan or local suppliers, arrange delivery support, respond to inquiries, and improve our services.

Uploaded images and vehicle details are used only to help inspect, identify, verify, or quote the requested part.

We may share relevant request details with trusted suppliers, logistics providers, customs or delivery partners, and service providers only when needed to fulfill your request.

We do not sell customer personal information.

We take reasonable steps to protect customer information from unauthorized access, misuse, or loss. No online system can be guaranteed to be completely secure, but we work to handle your information responsibly.

We keep request and order information for as long as needed for customer support, business records, legal compliance, and service improvement.

You may contact us to request access, correction, or deletion of your personal information, subject to business record and legal requirements.

You can choose not to provide optional information, but some details may be required to identify, quote, or source the correct vehicle part.

For privacy questions, contact Zypher Imports (Pvt) Ltd. at contact@zypherimports.lk or zypherimports@gmail.com.